On Thursday my life changed in a way I never thought possible. I got up from surgery and could see clearly within a matter of seconds. I was overwhelmed with emotions! I never thought I would have my vision back without needing prescription glasses or contacts and every day I wake up to the gift of my sight fully restored. I am overjoyed and so grateful for this wonderful blessing and opportunity. There is nothing in the world like being able to see and I get to experience and relive this miracle every single day. I am so grateful for Dr. Ford and the entire staff at the Bellevue office. All of you have changed my life in one of the most beautiful ways possible! Thank you from the deepest part of my heart. You really do make miracles happen.
Naomi Sanders
Accounting and Reimbursable Service from Juneau, AK
I had LASIK performed with Dr. Ford earlier this week at the Anchorage office and love the outcome. I was very hesitant over the years, but finally built enough courage to go ahead and do it. It has always been a dream of mine to be able to see again without assistance from contacts and glasses. Now that I have had it done, I wish I would have done it sooner! Not even 24 hours after my surgery my vision was already better than 20/20. I am truly satisfied with my results. Thank you so much for making this dream a reality!
Jennifer Fisher
Certified Medical Assistant from Anchorage, AK
I just had my one year follow up after having LASIK done by Dr. Ford at the Bellevue location. My vision is 20/20 and I'm amazed daily that it came out so well considering the strong correction I had done. I'm very thankful to your facility and Dr. Ford for doing such a fantastic job.
Sabrina Broach
Physical therapist assistant from Kent, WA
Today is the 4th anniversary of my LASIK and I'm still so happy with the results I blow a kiss toward the building every time I drive by. I still remember what a great experience it was and the thrill of sitting up and being able to read the clock on the wall even through the eye drops. I can honestly say this was the best thing I ever did for myself.
MaryAnne
Communications Specialist from Kennewick, WA

Oh my gosh where do I start? I have been wearing corrective lenses since 6th grade. With my last eye exam I was told I was legally blind... I can't see a thing without my glasses. I have been very active all my life, from skiing down mountains to riding horses on the the beach in all kinds of weather. My biggest frustration was foggy or water spotted glasses, and if I lost them I was lost! I've been considering LASIK for about 15 years... Yep, that's me--Mrs. Procrastination! I had my surgery yesterday and I am now 20/15 with no corrective lenses at all. I drove myself to my follow-up appointment and I felt like I was cheating because I wasn't wearing any correction. What a miracle! What amazing staff, from the greeter to the surgeon. Spectacular! I felt at ease and comfortable although slightly nervous, but the prayer prior to surgery eased all of that.
If you are considering surgery, consider no more. I'm almost 50 and procrastinated way to long. Just do it!
Christina L. Merten
Registered Nurse from Toledo, WA
I had my LASIK in December and want to thank all of you for this gift. I find myself crying a little every few days realizing that I can SEE! I still think I need to take my contacts out at night for about half a second. I have had dreams all my life where I could see. I was well prepared not to expect miracles and I received direct honesty about what to be prepared for. Your screening process is fabulous. My sight was -8.5 and I see nearly 20/20 now. Between your wonderful staff and my eye doctor I feel absolutely well taken care of. I feel safer, more secure, more free, and extremely grateful to all of you.
Kerri Johnson
Accountant from Bellingham, WA
Having LASIK was the best eye care decision that I've ever made! I came out of the procedure with fabulous vision. My 1-day checkup was better than 20/20 for both eyes. I was scared of the procedure but everyone at PCLI made me feel comfortable and welcome. The whole process was so easy, seamless, and pain FREE! Seriously, there was no discomfort! What really impressed me was the professionalism of the staff. It was obvious that they do this regularly and know what they're doing. At 3 months post-LASIK, I have 20/20 vision. If my kids need glasses as adults, I will pay for their LASIK at PCLI.
Lisa
Stay-at-home-mom from Maple Valley, WA
I had LASIK last Thursday. My vision was a bit blurry for the entire first day but Dr. Ford said it was to be expected. The next morning I woke up and went for my follow-up exam. Dr. Lightfoot at the Tacoma office removed the protective contact lens and gave me an eye exam. I could not believe I was at 20/20 less than 24 hours later! It is a miracle.
Wendy Scott
Receptionist from Tacoma, WA
Being only 20 years old I was unsure if this procedure was right for me, but the second I walked out of surgery I knew it was the best decision I had ever made for my eyes. PCLI took amazing care of me, from start to finish everything was very fast and thorough. The mild discomfort following surgery is nothing compared to the outstanding vision you immediately have. I would recommend everyone who wishes to get this surgery to choose PCLI.
Chelsea Vasquez
College Student from Clearwater, FL
I am so glad I did my homework and selected you for my laser surgery. It has been a month since my procedure and I am incredibly happy with the results. I've had no problems, pain, or remorse. Your staff is very friendly and responsive. I would recommend Pacific to anyone considering laser surgery!
Linda Hoglan
Budget Officer from Coeur d'Alene, ID
The people at PCLI treated me like I was some corporate VIP. I am a Homeland Security Major and my chosen profession requires me to have exceptional vision. I needed LASIK in order to chase my career. Prior to the surgery I had 20/200 uncorrected vision. ow, just two days after my surgery I have 20/10 in my right eye and 20/15 in my left. The surgery took less than 5 minutes and I actually laughed out loud during the procedure. I have probably told 20 people about my LASIK experience since my operation yesterday morning and I will tell hundreds more before I'm done. You have enabled me to chase my dreams and it has changed my life for the better. From the bottom of my heart, thank you and God bless you all.
Jesse Broyles
Student from Lewiston, ID
My experience with you was wonderful! The staff treated me as if I was a queen. Before surgery I couldn't see the nurses faces clearly, but after I could see everything. I was 20/25 the next day and have maintained that for the 6 months since my surgery. Thank your for my sight!
Leslie M. Ryan
Front End/Optician from Boise, ID
Your staff and surgeons were informative and professional throughout the entire procedure. Special "Thanks" to Dr. Ford for his comforting and reassuring words offered to my wife during the surgery. She had the procedure last week in Bellevue and has had an excellent experience. Her first post-op appointment measured her vision between 20/15 to 20/20. She is thrilled that she does not have to deal with contacts or glasses. I was able to watch the whole procedure, and from my observations the key to success is the skill of the surgeon. I can only imagine what could happen if the surgeon made even a slight error in replacement of the corneal flap. I would highly recommend PCLI to anyone considering this procedure. We chose this facility based on the recommendation of my wife's optometrist, who has collected data on different LASIK facilities. PCLI has the highest success rate from the facilities he's reviewed.
Thomas Taylor
Aerospace Engineer from Seattle, WA
I had LASIK surgery and the final outcome was excellent. I can actually read at 20/15 vision. No problems with darkness (that would have been a significant problem since I live where it is dark most of the winter). The stumbling block was that in the interim I was diagnosed with diabetes. Can you believe your Institute even helped with this? Right after my procedure Dr. Ford recommended I read a book titled THE CHINA STUDY. It took several months and the diabetes diagnosis to read it, but this book started me down the path of a vegan diet (plant based food). That's what I currently eat. My vision improved, plus I have full control of my blood sugars without any medication. In addition, I advise many of my patients to at least lean toward a more plant based diet. Thank you!
Luba Coverdell
Family Practice Physician from Eagle River, AK
Thank you so much for the wonderful care and fantastic results. I had no discomfort at all after the procedure and vision was immediately, and continues to be, fantastic! I also was told I would still need reading glasses but am delighted that I rarely even need them. I recommend you highly to all. Thank you so much.
Karen McEwen
Mechanical Designer from Kirkland, WA
I was very nervous but your staff were so supportive and compassionate. It meant a lot when Dr. Ford prayed with me at the start of my surgery. It made me realize that I truly was in the best care. My surgery was done in November and I am seeing with perfect vision. I cannot get over the experience I had with Dr. Ford. He is simply the best doctor ever. Thank you and your staff for giving me something I had only dreamed about. I have already recommended you to several, and will continue to recommend you to more. You made a very nervous, unsure situation into a very positive and unique lifetime experience. Something I would never see anywhere else.
Eugene Natkong
Cable TV Technician from Hydaburg, AK
It's been some years since my LASIK procedure, but I just got a note from a friend who is thinking about having the surgery and I recommended you all without reservation! I told him that it was the best money I ever spent and everything about your operation was top notch--from the customer service to the medical care to the aftercare. Don't know if he'll do it or not, but I was just reminded of you and thought I would send a note of thanks to Dr. Ford and all of the PCLI crew! Love and all best!
Judith Brighton
Executive Recruiter from Carlsbad, CA
From the moment I received my patient information packet, your staff was informative, helpful and caring. On the day I had my LASIK procedure, they were welcoming and kind, anticipated any remaining concerns I had. I was so relaxed and at ease that I was on my way home before it had sunk in that I was done and I could see without glasses for the first time in over 30 years. Thank you for the gift of your warmth and caring and thank you for my "new" vision to Dr. Shenk & the team at Tualatin!
Cynthia Gregory
Human Resource Analyst from Molalla, OR
I've had a lot of fears about corrective surgery to my eyes. My dad is an optometrist so I grew up with a great appreciation for vision and eye health. He told me, "If you decide to have LASIK, don't take a risk--go to PCLI. They're the best." PCLI is the only company my dad will entrust with the care of his patients. The doctors and staff at PCLI were amazing. Even though I knew a lot about the procedure, I was still nervous. What if something went wrong? They were wonderful about answering all my questions. The office was warm and welcoming. You get a feeling of family when you walk in. The procedure went perfectly. The next day I was seeing 20/15 in both eyes. I've since had fun telling people I'm better than perfect and now I have documentation! I wholeheartedly recommend PCLI to anyone considering LASIK or any other eye surgery. Don't take chances with your vision. Go with the best.
Nancy N.
Administrator from West Linn, OR
I can't begin to tell you how enjoyable this has been. My life since 1st grade has been about glasses and contacts and a high degree of nearsightedness (-8.5 and -9) has given me plenty of grief. Never in my life did I ever think I'd be able to see 20/15 and 20/20. My family optometrist didn't expect it would be that good. Thank you for giving me the greatest gift.
Melissa Horne
Office Manager from Forest Grove, OR
It's hard to express the shear joy of being able to wake up in the morning and be able to see again. Your staff are the most professional and caring people I have ever had the opportunity to meet. Right from the time I walked through the door I was treated like a queen and felt totally at ease with the procedure. I have recommended this procedure to all my friends who are still wearing glasses. Thanks again for bringing my eyesight back.
Kathy Weber
City Clerk/HR Manager from North Pole, AK
The wonderful people at PCLI completely changed my life. I was terrified about my surgery and they eased my fears. They truly are a blessing and I HIGHLY recommended PCLI to anyone who is even contemplating eye surgery. Thank you for all that you have done for me... and for changing my life!
Stephanie Allen
Teacher from FAFB, WA
I waited 20 years to do this. I was 20/400 and Dr. Ford assured me the best I could hope for was 20/40... But 4 months later I have 20/15 in both eyes. I am sure it is not typical. I attribute my success to Dr. Ford's skill. It has changed my life.
B. Mowers
Artist/Student /Mom from Issaquah, WA
I am your Refractive Surgery Counseling Coodinator's brother and I had my LASIK done in Bellevue this week. Although my sister helped me through the process, I feel compelled to let you know that Dr. Ford and the entire staff in Bellevue and Chehalis made my experience great! Your staff helped me feel comfortable and relaxed. The office decor also helped with the homey feeling and added to the comfort. I especially want to thank Dr. Ford for the prayer before surgery that added some additional comfort. All these things allowed me to relax and enjoy the experience. I flew from Arizona to get this done and I would recommend PCLI to anyone, even here in Arizona. It is worth the trip and the added comfort you get from your expert staff!
James Whitely
Network Engineer from Gilbert, AZ
I was very nervous but your staff was so supportive and compassionate. Being a believer myself, it meant a lot when Dr. Ford prayed with me at the start of my surgery. It made me realize that I truly was in the best care. It has been 3 weeks since my surgery, and I am seeing a perfect 20/20. I had been legally blind (and then some) and have worn contacts/glasses for 20 years. I still wake up smiling, whether it be just a gradual wake into my morning, or being awoken by my children, and for the first time EVER, being able to see there sweet little faces without having to fumble for my glasses first. Thank you, thank you, Dr. Ford and staff for giving me something I have only dreamed about. I have already recommended you to several, and will continue to recommend you to more. You made a very nervous, unsure situation, into a very positive, relaxed one.
Mindy LeDuc
Home Maker from Everett, WA
I truly cannot thank the PCLI staff from start to finish. I live up in Juneau Alaska and decided to utilize the Spokane office. From the wonderful counselors I spoke to on the phone to the Spokane office staff... I was treated with top notch care and concern. Dr. Ford you are an amazing man and I so appreciated the prayer as it shows how you hold yourself accountable not only to us but God as well. I also want to thank Dr. Everett for answering my endless questions and concerns and those of my Mother who was there to support me. The atmosphere was comfortable, professional and personable.
Thank you so much for the gift of my sight... I feel truly blessed to have met you all!
Mindy Lobaugh
State Employee - DOE from Juneau, AK
We had the pleasant experience of having LASIK surgery at your Lewiston, Idaho facility. We are so very impressed by the wonderful treatment that seems to be the norm for you and your employees to exhibit. I am a sales coordinator and my wife has been a nurse for over 35 years. Neither of us has ever before seen the caliber of care we witnessed. Although it was a surgery day, no one let us know they were rushed nor stressed. We felt as though we were the only patients that day. It makes me feel especially proud that my daughter works with such special people. Dr. Shenk and Dr. Bell were our doctors. They, and all personnel, are to be commended. We are still bragging about the care we received. It was great to hear from the staff that they get the same kind of treatment from the doctors. You could put on seminars on how to treat patients (customers). Most businesses only hope to attain the level you exhibit.
God bless!!!
Randy & Dayana Hennes
Sales & Nursing from Huson, MT
I would like to take this opportunity to thank Dr. Paul Shenk and the entire Vancouver staff for the miracle of perfect vision! Everyone discussed potential concerns and how surgery could not be expected to provide perfect vision. But the ultimate success has been staggering. I can see things clearly at a distance, and surprisingly, have discovered that I can read in most cases without aid of reading glasses. I am very pleased that my eye doctor referred me to your Institute. Cost was not a factor in my decision to have LASIK surgery. The only concern was my safety. With your professional staff, that was not a factor. I felt safe and secure from the moment I walked into the office. Everyone was very professional, caring and forthright in everything that was done. Please convey my whole hearted thanks to everyone in the Vancouver office. They truly are "miracle workers"!
Rick Gano
Retired HS Counselor, Airforce Col. from Canby, OR
I just had to write and tell you how excited I am about my "new eyesight". Dr. Ford performed Lasik on both of my eyes yesterday. I have just returned from my follow up appointment this morning and am thrilled to report that I am already seeing 20/20 in both eyes! Wow! But even better news, upon seeing Dr. Everett in the Spokane office this morning, he informed me that he fully expects that by tomorrow I will be seeing 20/15 in both eyes! I knew that with Lasik my vision would be a great improvement over what it was, but I never expected in my wildest dreams that it would be better than perfect! Thank-you Dr. Ford for sharing your wonderful, God given talent with me! You have truly bettered my life! Also, Thanks to your staff in the Spokane branch for all their professionalism and caring. You all made the Lasik experience a comfortable and enjoyable procedure for me. Thanks again!
Sherry Wiser
FedEx driver from Post Falls, ID